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At PATSAN, every piece is handmade with care, making each artwork unique.
• Since our products are handcrafted, slight variations in size, texture, or color are natural and part of the design. These are not considered defects.
• We currently do not offer returns or exchanges unless the item arrives damaged or incorrect.
• If you receive a damaged product, please contact us within 48 hours of delivery with clear photos of the item and packaging.
• Once approved, we will offer a replacement or store credit, depending on availability.
We encourage customers to read product descriptions carefully before placing an order.